Policies

WE HIGHLY SUGGEST YOU READ THROUGH OUR POLICIES BEFORE BOOKING A SERVICE OR BROWSING OUR SITE. YOU ARE HEREBY LEGALLY AGREEING TO ALL OF OUR TERMS AND AGREEMENTS.
 

PRIVICY POLICY

PERSONAL INFORMATION YOU PROVIDE TO US. PERSONAL INFORMATION YOU MAY PROVIDE TO US THROUGH THE SERVICE OR OTHERWISE INCLUDES:

CONTACT DATA, PERSONAL OR BUSINESS CONTACT INFORMATION SUCH AS YOUR FIRST AND LAST NAME, EMAIL AND MAILING ADDRESSES, PHONE NUMBER, PROFESSIONAL TITLE AND COMPANY NAME.

REGISTRATION DATA, SUCH AS INFORMATION THAT YOU PROVIDE TO REGISTER FOR AN ACCOUNT OR SIGN UP FOR AN EVENT, INCLUDING THE DAY AND MONTH OF YOUR BIRTH AND THE EVENT YOU REGISTERED FOR.

DATA ABOUT OTHERS FOR WHOM YOU PURCHASE AN ITEM OR GIFT, SUCH AS NAME, DELIVERY ADDRESS AND PHONE NUMBER. PLEASE DO NOT PURCHASE A GIFT FOR SOMEONE OR SHARE THEIR CONTACT INFORMATION WITH US UNLESS YOU HAVE THEIR PERMISSION TO DO SO.

PROFILE DATA, SUCH AS YOUR USERNAME AND PASSWORD THAT YOU MAY SET TO ESTABLISH AN ONLINE ACCOUNT WITH US AND YOUR INTERESTS AND PREFERENCES.

COMMUNICATIONS, SUCH AS INFORMATION YOU PROVIDE WHEN YOU CONTACT US WITH QUESTIONS, FEEDBACK, SURVEY RESPONSES, OR OTHERWISE CORRESPOND WITH US,

MARKETING DATA, SUCH AS THE EMAIL ADDRESS OR CONTACT DETAILS THAT WE USE TO SEND MARKETING COMMUNICATIONS AND YOUR PREFERENCES FOR RECEIVING COMMUNICATIONS ABOUT OUR ACTIVITIES, EVENTS, SWEEPSTAKES AND CONTESTS.

PURCHASE DATA, INCLUDING YOUR ORDER HISTORY AND INFORMATION NEEDED TO PROCESS AND FULFILL YOUR ORDER, INCLUDING ORDER DETAILS, BILLING ADDRESS, AND DELIVERY ADDRESS.


PAYMENTS
50% OF THE PROJECT PAYMENT IS DUE UP FRONT TO START YOUR PROJECT. THE REMAINING 50% IS DUE AFTER YOUR DESIGNS HAVE BEEN COMPLETED AND APPROVED. THE $250 CONSULT FEE WILL BE APPLIED TO THE SECOND HALF OF THE PAYMENT.  FAILURE TO SEND THE SECOND HALF OF YOUR PAYMENT AFTER YOUR WORK HAS BEEN COMPLETED MAY RESULT IN A SMALL CLAIMS DISPUTE. PAYMENTS WILL BE REQUESTED VIA BANK TO BANK TRANSFER ONLY. 
WE DO NOT ACCEPT PAYPAL FOR OUR OWN PROTECTION, BEING THAT PAYPAL HAS NO REGULATIONS FOR GRAPHIC DESIGNERS/DIGITAL WORK/INTANGIBLE ITEMS BECAUSE DIGITAL WORK DOES NOT COME WITH AN ACTUAL TRACKING #. THIS IS TO DECREASE FRAUDULENT DISPUTES. 

CONTRACTS
BEFORE STARTING A PROJECT, BRANDINGBYJ REQUIRES A SIGNED CONTRACT LEGALLY BINDING BRANDINGBYJ AND YOUR COMPANY IN A BUSINESS CONTRACT. 

REFUNDS

WE DO NOT ISSUE REFUNDS UNDER ANY CIRCUMSTANCES. THIS IS A SERVICE THAT REQUIRES WEEKS OF DESIGNING, BECAUSE OF THAT, WE DO NOT OFFER REFUNDS ONCE YOUR WORK HAS BEGUN BEING MADE. WE WILL HOWEVER,  DO OUR BEST TO GET WHAT YOU WANT COMPLETED. CUSTOMER SATISFACTION IS OUR MAIN GOAL!

OWNING THE RIGHTS TO YOUR WORK

YOU HAVE FULL OWNERSHIP OF YOUR DESIGNS AND CAN USE THEM IN ANY WAY, REMAKE, REDESIGN, ADJUST ETC. AS NEEDED. BRANDINGBYJ RETAINS A COPY OF YOUR DESIGNS AND HAS THE RIGHT TO DISPLAY IT FOR PROMOTIONAL PURPOSES ON ANY PLATFORM OF CHOICE (OUR WEBSITE, INSTAGRAM, EMAIL ETC.)

 

PROMOTIONAL DISPLAY

BRANDINGBYJ RETAINS A COPY OF YOUR PHOTOGRAPHY, LOGOS AND DESIGNS SUBMITTED AND HAS THE RIGHT TO DISPLAY IT FOR PROMOTIONAL PURPOSES ON ANY PLATFORM OF CHOICE (OUR WEBSITE, INSTAGRAM, EMAIL ETC.)

TIME FRAME POLICY 

THE TIME FRAME WE GIVE IS A GENERAL TIME FRAME. WE DO OUR BEST TO GET YOUR PROJECT DONE BEFORE THE COMPLETION DATE. TIME FRAMES ARE NOT ALWAYS ACCURATE, IT IS JUST AN ESTIMATE. PLEASE ALLOW UP TO 2-7 ADDITIONAL DAYS FROM THE TIME FRAME WE PREDICT IN YOUR QUOTE. IN THE EVENT OF YOUR WORK BEING DELAYED, WE ALWAYS OFFER TO COMPENSATE WITH COMPLIMENTARY WORK IF WE SEE FIT.

RIGHT TO RESELL POLICY

IF YOU ARE UNHAPPY WITH THE DESIGN WE CREATED FOR YOU AND REQUEST A NEW DESIGN, SUCH AS A LOGO OR WEBSITE, WE RESERVE THE RIGHT TO RESELL THE UNWANTED DESIGN. THE NAMES AND PICTURES YOU OWN WILL BE CHANGED BUT AS FAR AS THE GENERAL DESIGN/CONCEPT, IT WILL BE RESOLD BEING THAT IT HAS ALREADY BEEN FULLY MADE.

COPYRIGHT 

UNDER NO CIRCUMSTANCES, CAN ANY DESIGNS, CONCEPTS, BUSINESS NAMES, OR BRANDING FROM OTHER COMPANIES DISPLAYED ON OUR WEBSITE BE COPIED. IN DOING SO YOU LEGALLY AGREE TO US PURSUING A CASE AGAINST YOU OR UP TO $10,000 USD FINE. BY BROWSING OUR WEBSITE YOU ARE LEGALLY AGREEING TO NOT COPYING ANY DESIGNS OR CONCEPTS.

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